SAPTG – Questions & Answers
Q: What difference is there in using the Deeds Property tab and the Transfers tab.
Deeds Property tab more used to search for a specific listing / complex (units) and sales based on the listing selected. The Deeds / CAV tab also ignores the Sales and transfers dates and returns Property search results. The transfers tabs allows you to focus on sales / transfers in a Province – City – Suburb etc within a specific time period.. A date range must be selected in order to draw the sales and transfer records
Q: When searching is it easier to use all the info at hand or should you rather use less info?
Less is more.
Q: How should you log out of the SAPTG interface?
Go to SAPTG dashboard and click on logout. If this is not done the user will be unable to log back in and the account needs to be reset.
Q: Can a company logo be added to reports?
Yes. Admin login. User / Agency setup / Report logo’s and letterheads
Q: Can information that’s not needed in the CAV report be left out in order to draw smaller report?
A: Yes, when report has been generated the options to include / excluded page / info is available.
Q: Does the contacts tab search the Deeds data?
No. It allows you to manage saved Buyers and Sellers information.
Q: Does SAPTG also supply telephone numbers and e-mails of clients?
A: No. Only deeds information is available as at time of sale / registration.
Q: Why don’t I have the user/agency setup tab on my SAPTG?
You must login with your admin credentials and the tab will be there, because agent logins don’t show you the user/agency setup tab.
Q: I am only looking for unit no 2 , but it says “unit no______ to ______"
You type in unit no 2 in both blocks
Q: I can’t find transfers from 1993-2003
Change your between date to a date further back in time